1win Casino: Malaysia’s Most Loved Platform

If fun casino games, competitive betting markets, generous bonuses, and fast payouts are your idea of a good time, then 1win Online Casino is where you need to be. The bookmaker has gone above and beyond to curate its offerings to ensure players revel in one of the most immersive, entertaining, and memorable gaming experiences in the iGaming realm.

Whether you fancy yourself a bit of a casino connoisseur or prefer the adrenaline-inducing action of sports betting, there’s no shortage of fun to be had on the 1win platform. Discover the rich selection of sports betting markets and online casino games, exciting bonuses and promotions you can claim, and more in this detailed 1win review for Malaysian players.

Overview of the 1win Platform

Since its launch in 2016, the 1win official website has amassed a huge player base boasting more than 30 million users worldwide. Players in Malaysia make up 1 million+ of these users, with that number growing in leaps and bounds every single day.

The platform’s phenomenal growth in what can only be considered a relatively short span can be attributed to a wide range of factors. Some of these include its unique customer-centric approach to service delivery and, more importantly, its unwavering commitment to ensuring that players have access to the most unique casino gaming experiences and competitive sports betting opportunities.

The 1win site and its corresponding betting app are home to over 13,000 exhilarating casino games and more than 1,000 sports betting markets with some of the highest odds online.

1win Registration and Login — How Does the Process Work?

While many online gaming platforms are known to have long, drawn-out account creation procedures, registering as a new player at 1win Casino is a remarkably fast and easy process. It will take you no more than two minutes to set up your account, allowing you to get right down to business—betting on the hottest games and trending sports events.

How to Set Up an Account

Players have two ways to 1win register on the betting platform: You can use the “Quick” method to sign up with your phone number and email address or use the “Social Networks” method to link your casino betting account to an existing social profile. The registration method you choose is a matter of preference.

To sign up via the “Quick” method, follow the steps outlined below:

• Visit the 1win official website through your PC browser and click “Registration.” If you’re using a mobile browser or the casino app, click “Sign up” instead. This action will launch the corresponding registration window.
• Next, click on the “Quick” tab and complete the form with the required details, namely your email, phone number, and a strong password. Then, confirm that the default currency of your betting account is set to MYR (Malaysian Ringgit).
• If you have a bonus code that you can activate to claim an ongoing offer on the platform, click the “Promocode +” link and paste the relevant code into the field provided. Then, click the “Register” button to finish.

To register via the “Social Networks” method, follow the steps outlined below:

• Visit the official betting and casino website via your PC browser and click “Registration.” If you’re using a mobile browser or the casino app, click “Sign Up” instead. This action will launch the Registration window.
• Next, click on the “Social Networks” tab and select the icon representing the social platform to which you’ll link your casino account. Malaysian players can link their accounts to Google or Telegram.
• Confirm that the default currency of your betting account is set to MYR (Malaysian Ringgit), and click “Register” to be redirected to the respective social platform that you select. Once here, type in the login credentials linked with your social profile and confirm.

You will then be redirected back to 1win, where you’ll see a notification indicating that you have successfully signed up.

It is worth noting that before you can access the full functionality of the platform and everything it has to offer, including the ability to withdraw your winnings, you must first verify your player account. All you need to do is take clear photos of the documents below and send them to support @1win.social.

1. Your Malaysian national ID card or passport to confirm that you’re at least 18 years old or over.
2. A utility bill (gas, electric, water, etc.) issued in your name and sent to your registered address or a certified bank statement issued within the last 6 months. This is necessary to confirm your identity.

Ensure that you enter your 1win wallet number in the subject field of the email, which should be the same address that you used at the point of signing up. Account verification usually takes 1 to 3 days if the information you provide checks out.

How to Sign In

The 1win login procedure is just as simple.

To log in to your player account using the “Quick” method, follow the steps outlined below:

• Visit the bookmaker’s platform using your PC browser and click “Login.” If you’re using a mobile browser or the official mobile app to access the platform, click “Sign in” instead. This action will launch the Login form.
• Next, click on the “Quick” tab and type in your login credentials, namely your email or phone number and password linked to your player account.
• Hit the “Login” button to sign in.

To log in to your player account using the “Social Networks” method, follow the steps outlined below:

• Visit the bookmaker’s platform using your PC browser and click “Login.” If you’re using a mobile browser or the official mobile app to access the platform, click “Sign in” instead. This action will launch the Login form.
• Next, select the “Social Networks” tab and click on the social icon associated with the platform linked to your player account. You will then be redirected to the social platform, where you can then enter your login details and confirm.
• Once you do, you will be redirected back to the 1win platform, where you can now access your player account.

Can Malaysian Players Claim the 500% Welcome Bonus?

1win Casino has been touted for giving casino lovers and sports betting enthusiasts some of the most generous bonuses online. The most notable of these is, no doubt, the massive 500% deposit bonus on the first four deposits for new players who register on the platform for the first time. When you sign up, you qualify for a bonus worth:

1. 200% on your first top-up.
2. 150% on your second top-up.
3. 100% on your third top-up.
4. 50% on your fourth top-up.

For perspective:

• 100 MYR on your first deposit will get you a bonus worth 200 MYR (200%).
• 100 MYR on your second deposit will get you a bonus worth 150 MYR (150%).
• 100 MYR on your third deposit will get you a bonus worth 100 MYR (100%).
• 100 MYR on your fourth deposit will get you a bonus worth 50 MYR (50%).

The maximum bonus cash amount you can receive in this offer is capped at a generous 2,220 MYR.

How to Activate the Deposit Bonus for New Players

Here’s what you need to do to activate the 500% 1win bonus offer:

1. Visit the official platform and register as a new player. Once you do, click the “Promotions and bonuses” button on the homepage and select the offer labeled “Bonus +500%.”
2. Hit “Get bonus” to launch the “Deposit” window. Then, choose your preferred payment system from the listed providers, type in the amount to deposit, and click “Deposit.”
3. In the provider’s secure gateway, enter your payment details and confirm.

The welcome deposit bonus will instantly be added to your bonus account balance, while the amount you topped up will be added to your main wallet. You can then use the free cash to bet on your favorite sports, as well as casino and live games.

It is worth noting that you can also claim the welcome bonus by activating the latest 1win promo code at the point of registration or by entering the code in the “Voucher” window after you’ve registered.

All you have to do is log in to your player account on the platform, click on the user icon on the top right section of the interface, and select “Voucher” to launch the Voucher activation window. Then, input the 1win promotion code in the relevant field and click on the “Activate” link.

What Are the Welcome Bonus Wagering Requirements?

Before you can withdraw the sign-up bonus, it must first be transferred to your main wallet. At the end of each day, 1% to 20% of the bonus amount will be transferred depending on the sum of bets you placed at the casino the previous day.

You can then withdraw the amount or use it to bet on other online games on the platform. The maximum bonus is capped at 2,220 MYR.

How Does the 1win Bonus for Express Bets Work?

If betting on sports such as soccer, tennis, basketball, etc., is your idea of a fun time, there’s a 1win bonus waiting for you. Simply place a multiple bet (also known as an express bet) with at least 5 or more events in it. If it wins, a bonus worth 7% to 15% of your winnings will be added to your profit.

The applicable bonus percentage boils down to the number of events in your multiple bet. For perspective, a winning express bet comprising 5 events will get you a 7% bonus; one with 6 events will get you an 8% bonus, and so on.

How to Activate the Express Bonus for Sports Bets

Here’s what you need to do to claim the Express bonus:

• Register on the 1win website or log in to your account if you’re an existing player and click “Promotions and bonuses” on the homepage.
• Next, select the “Bonus on an Express” offer and hit the “Make an Express Bet” button. This action will redirect you to the “Sports” section of the site.
• Choose your preferred odds in the available betting markets for upcoming events to add them to your betting slip, and select “Multiple” at the top to specify that you’re making an express bet. Repeat this procedure for different categories to add more sports bets.
• Enter your desired bet amount in the relevant field and review your “Possible win” indicated next to it. If you’re okay with the potential profit, click the “Make bet” button to lock it in.
• Then, if you haven’t already, top up your account balance with the required amount and wait for the match outcomes for all bets to settle.
• If all your predictions pan out, the express bonus will automatically be added to your main wallet.

As far as how to use bonus casino in 1win goes, you can withdraw the amount in its entirety or use it to place more bets in the sportsbook and casino sections of the platform.

What Are the Express Bonus Wagering Requirements?

Unlike most sports bonuses, the Express bonus doesn’t have any wagering requirements attached to it. Once it is added to your main wallet (as opposed to your bonus account, as is the case for most bonuses), you can either withdraw it or use it to place bets on sports or internet casino games on the platform.

The bonus amount you’ll receive will be accrued as shown below:

• +7% for 5 events;
• +8% for 6 events;
• +9% for 7 events;
• +10% for 8 events;
• +11% for 9 events;
• +12% for 10 events;
• +15% for 11+ events.

1win Cashback Promotion — How to Claim It

In the 1win Malaysia cashback promotion, casino players are eligible for a cashback worth 1% to 30% of the total losses incurred playing their favorite slots at the end of every week. The cashback percentage you’re entitled to receive comes down to the sum of bets you placed at the end of 7 days.

The cashback amount will be accrued as shown below:

How to Get the 30% Cashback Bonus

Here’s what you need to do to activate the cashback promotion:

1. Create a player account on the 1win online casino or sign in if you already have one, and recharge your main wallet using any of the supported Malaysian payment systems.
2. Next, select “Promotions and bonuses” on the homepage, click the “Cashback up to 30%” offer, and hit “Go to casino.”
3. Start playing all your favorite go-to slots on the platform for real money, and the cashback will automatically be added to the balance in your main wallet every Saturday.

What Are the Cashback Bonus Wagering Conditions?

Like the Express bonus, the cashback offer also has no wagering requirements associated with it. The cashback amount will be added directly to your main wallet, at which point you can either use it to bet on casino games and sports or withdraw it entirely from the platform.

What 1win Games Can Malaysian Players Play?

With close to 14,000 exhilarating titles from over 100 globally acclaimed gaming software providers, the 1win online game library is nothing short of impressive. From the adrenaline-pumping action of online slot machine games to the captivating intrigue of crash games, there’s a 1win game with your name on it.

Here’s an overview of some of the most popular casino categories on the platform and the latest list of games you need to check out.

Casino Slot Options

With more than 11,000 exhilarating 1win slots online to choose from, this is, no doubt, the largest and, by far, the most popular category on the platform. Pick your favorite titles from the broad range of show-stopping themes designed to cater to all types of casino enthusiasts with different tastes and preferences.

Popular categories of 1win slot games online include the following:

• Video slots: Popular releases in this category include Halloween by AGT, Hell Hot 100 by Endorphina, Gold of Minos by BGaming, etc.
• Progressive jackpot slots: Top titles in this group include Lucky Slot by AGT, Burning Slots by BF Games, Monkey Slots by Synot, etc.
• Megaways slots: Notable titles in this category include NFT Megaways by Red Tiger, Megaways Jack by Iron Dog Studio, Max Megaways by Games Global, etc.
• Classic slots: Popular games in this category include Fruity Fruit Shake by Merkur, Fortune Five by Gamebeat, Fruity Slots by ReelTime, etc.
• Bonus buy slots: Notable slots in this category include Big Catch Bonanza: Bonus Buy by Netgame, Gemhalla by BGaming, Wolf of Wild Street by Gamebeat, etc.

1win Crash Game Options

The 1win crash game collection is a huge hit among Malaysian players. Games in this exciting genre are known for their fast-paced yet engaging gameplay, simple rules, higher-than-average profit potential, and instant payouts. The online casino hosts more than 30 exhilarating titles, perfect for new and seasoned players alike.

Some notable crash game releases worth exploring include, but are not limited to, JetX by Smartsoft Gaming, 1win Aviator by Spribe, Lucky Jet by 1win Games, Tropicana by 100HP Gaming, and dozens more.

Live Casino Options

If a human touch is the thing that’s been missing from your internet gaming experience, you will love everything about the 1win Live Games section. With over 600 thrilling live games to choose from, each hosted by a real-life dealer, the user experience has been meticulously curated to mirror what you would find at a real casino.

Step into the plush, ultra-modern virtual gaming suites and revel in the dozens of variants of popular classics, including table games like Poker, Blackjack, Roulette, Baccarat, and Craps. Speed Roulette Live by Pragmatic Play, Infinite Blackjack by Evolution, Craps Live by Evolution, and Baccarat Live by BetGames, are a few popular titles worth exploring.

If you would prefer to be a virtual contestant in a TV-style game show, you can take your pick at any of the 50+ thrilling releases, including all-time favorite hits like Crazy Time, Funky Time, Lightning Storm, Lightning Dragon Tiger, and more.

What 1win Sports Betting Options Are Available to Malaysian Players?

1win sports betting is the crown jewel of the gaming platform, boasting more than 20 sports categories, with over 1,000 betting markets featuring some of the highest odds online. The generous bonuses and promotions available to sports lovers on the 1win official site are the cherry on top.

From pre-match to in-play markets, there’s no shortage of betting opportunities for sports bettors in Malaysia. Popular markets include:

• Full-Time Result;
• Double Chance;
• Over/Under;
• Odd/Even;
• Handicap;
• Draw No Bet.

What Sports Can Players in Malaysia Bet on at 1win?

The most popular sports categories among Malaysian players include the following:

Football Betting

With 1,000+ betting markets to choose from, soccer is, no doubt, the most bet on sport among Malaysian players. You can wager on several local and international tournaments, including the English Premier League, UEFA Champions League, FA Cup, Malaysia Challenge Cup, Malaysia FA Cup, and more.

Basketball Betting

From Major League Basketball Malaysia and the Malaysia National Basketball League to the AsiaBasket and the American NBA—there’s no shortage of basketball tournaments to bet on in the sportsbook. Popular markets in this category include team total, team wins, over/under, total points, and several more.

Tennis Betting

The Malaysian Open, Wimbledon, and the French Open are a few of the world-renowned tennis tournaments hosted on the platform. Bettors in Malaysia can leverage the most competitive odds online in some of the most diverse betting markets around. Popular markets worth betting on include match total, match winner, number of sets, and more.

Cricket Betting

Malaysian players can place 1win bets on a wide array of popular cricket events across the globe, including, but not limited to, One Day Internationals (ODI), Twenty20s, and Test matches. Bet on popular cricket markets such as Coin-Toss Winner, Innings Runs, Top-Bowler Team, and several others.

E-sports Betting

If you’re in eSports, the sportsbook has no shortage of thrilling tournaments players in Malaysia can wager. Top leagues worth checking out include:

1. Dota 2: EPL European Pro League, CCT, Fissure Playground, and more.
2. 1win CS:GO 2: European Pro League, United 21, Exort Series, and more.
3. League of Legends: LPL, LCK Cup, CBLOL, and more.
4. Valorant: Game Changers LAN, Challengers League, Challengers Ascension EMEA, and more.

Sports Live Streaming on 1win

Players in Malaysia can watch live streams of their favorite trending events broadcast in real-time directly on the platform. Place in-play bets as the match is in progress and leverage live betting odds, which fluctuate in real-time in response to the unfolding events in the match.

That way, you can adjust your wagers and soften the blows of potential pre-match bet losses if the match doesn’t appear to be going as predicted.

What Types of Bets Can You Place on 1win?

Here’s a side-by-side comparison of the betting options available to 1win Bet sports enthusiasts in Malaysia.

Pre-match Betting

A pre-match bet on the 1win betting site is a wager on a sporting event before it begins. Any bet placed a year, a month, a week, a day, an hour, or even a minute in advance of a match is a pre-match bet. The pros of these types of bets include the following:

• Pre-match betting markets are generally less volatile, giving bettors more control over their bets.
• They pose a lower overall risk, making it less likely for bettors to make impulsive decisions.
• Pre-match odds are more accurate and predictable, allowing bettors to easily spot value.
• These markets don’t have the same highs and lows that you get with live betting, minimizing your chances of making heat-of-the-moment decisions.
• Bettors have access to more match information well in advance, allowing them to make informed, strategic decisions.

In-Play / Live Betting

When it comes to in-play or live betting, you place a bet on a sporting event in real-time after it has kicked off while it progresses. The betting odds fluctuate continuously on the 1win betting app and website throughout the match in reaction to the real-time happenings.

Everything from momentum shifts and player injuries to tactical changes and other developments in the match can result in shifting odds. Notable pros of live betting include:

• Bettors can take advantage of better odds for higher payouts since they increase and decrease throughout the match. For instance, if the match favorite starts lagging behind early in the game, the odds may temporarily increase.
• Live betting offers a wider and more diverse range of markets to choose from, some notable ones being the Next Team to Score, the Next Player to Score, the Next Quarter Winner, etc. You won’t find these ones in pre-match markets.
• Bettors can modify their wagers or double down on bets based on new information as the match goes on.
• You can make informed wagering decisions based on real-time events in the game.
• Bettors don’t have to worry about squeezing in wagers at the absolute last minute since, unlike pre-match betting, live betting has no time restrictions.

Straight / Single Bets

A straight or single bet is a wager that you place on the win/loss outcome of a single event based on a single set of odds. For instance, you can bet on Team X defeating Team Y when 1win betting on a sport such as soccer.

Keep in mind that the win/loss outcome of single bets is independent of the outcome of any other wager you place.

Express / Multiple Bets

An express or multiple bet is a bet on the outcome of two or more events, each with its own set of independent odds. These odds are combined into one wager, whose win result requires each bet prediction to be right.

If even one wager in your combo ends up losing, the entire multiple bet loses. Given the higher level of risk involved, the payouts of these types of bets can be monumental.

System / Series Bets

Like a multiple bet, a system or series bet also requires you to wager on more than two events. The difference is that you can win a portion of your wager even with losing bets on some of the events in your wager.

How to Start Betting on 1win

Placing a bet on the 1win bet app or official website is as easy as it comes. All you need to do is create an account on the platform, top up your main wallet, select a game or sporting event along with your desired odds, and place a bet. Here’s a detailed look into how it works.

Sign Up

To set up a betting account on the platform, here’s what you need to do:

1. Visit the official 1win betting website site, click “Registration,” select the “Quick” tab, and fill in the form with the required details, including your phone number, email, and a strong password. You could also download 1win Bet app, hit “Sign up,” and fill out the registration form as required.
2. There’s also the option to register as a new player by linking your casino betting account to an existing social profile you own. To do this, click on the “Social Networks” tab on the registration form, select the relevant social platform icon, and enter the login details for your account to confirm.
3. Then, confirm that the default currency setting on your betting account is configured to MYR (Malaysian Ringgit).
4. Hit “Register” to finish setting up.

Top Up Your Wallet

Next, you’ll need to fund your main wallet to start betting on sporting events and casino games for real money. Here’s what you need to do:

1. Hit “Deposit” on the homepage to launch the Deposit window, and click on your preferred payment system from the Malaysian providers displayed on the left side panel.
2. Next, enter the Ringgit amount you wish to top up and hit “Deposit.” Then, type in your payment details into the provider’s secure gateway and confirm.
3. Once you do, you will be redirected back to the main1win platform, where you’ll now be able to view your updated wallet balance.

Choose a Sport or Casino Game

To choose a sport to bet on, here’s what you need to do:

1. First, click the “Sports” tab on the main menu on the homepage to go to the sportsbook section of the platform.
2. Next, browse the available sports categories listed on the side panel and click on any of them to view the upcoming tournaments and leagues.
3. Finally, select an event to view the corresponding betting markets.

Likewise, to choose a casino game to bet on, here’s what you need to do:

1. First, click the “Casino” tab on the main menu on the homepage to go to the casino section of the platform.
2. Next, browse the available game categories listed on the side panel and click on any of them to view the featured titles within it. Alternatively, you can filter the hosted games by “provider” or simply search for a specific release in the search bar.
3. Finally, select a game to play.

Place a Bet

To start betting on sports on the platform, here’s what you need to do:

1. Click on your preferred odds in the respective markets to add them onto your betting slip and specify the type of bet you’re placing, i.e., “Single,” “Multiple,” or “Series” at the top of the bet slip.
2. Type in the amount you wish to wager and view the respective “Possible win” indicated alongside it.
3. If you’re okay with the potential payout, hit the “Make bet” button to lock in your bet. Then, wait for the outcome(s) of the match(es) to see if you won. Your winnings will instantly be added to the balance in your main wallet.

Likewise, to start betting on casino games on the platform, here’s what you need to do:

1. Click on the game to launch it.
2. Manually type in your desired bet in the associated betting field or select any of the preset amounts provided.
3. Hit the “Play” button to lock it in and start playing. Your winnings will instantly be added to the balance in your main wallet.

How to Deposit Funds to Your Account on the 1win Site

1win Casino online enjoys long-standing partnerships with a wide array of Malaysian payment providers. That way, you can deposit cash into your main wallet on the platform quickly and conveniently in MYR.

How to Recharge Your Player Account

To make a 1win deposit to your player account on the platform:

1. Create an account as a new player or log in if you have an existing account on the platform.
2. Click the “Deposit” button to launch the Deposit window and select your preferred payment system from the supported providers.
3. Enter the amount you wish to deposit within the provider’s stipulated limits and click “Deposit.”
4. You will instantly be redirected to the provider’s secure gateway, where you’ll need to enter your payment details and confirm.
5. Your deposit amount will be reflected in your wallet balance instantly.

The 1win minimum deposit limit is 30 MYR to 50 MYR, depending on the selected payment provider.

What Are Limits and Fees on Deposits?

How to Withdraw Funds From Your Account on the 1win Website

1win top casino also offers a wide range of fast and convenient withdrawal methods to cater to the needs of Malaysian bettors. You can cash out from the platform in MYR using local payment providers.

How to Withdraw From Your Player Account

To make a 1win withdrawal from your player account on the platform:

1. Log in to your casino betting account with your current credentials.
2. Click the user icon on the top right section of the platform interface and select “Withdrawal” from the drop-down list to launch the corresponding Withdrawal window.
3. Pick your desired payment system from the supported providers, input your account details, and type in the amount you wish to cash out within the provider’s stipulated limits.
4. Hit the “Withdraw” button to confirm.
5. Wait 1-3 days to get the funds. The exact withdrawal time will depend on your chosen provider.

The 1win minimum withdrawal amount that you can cash out is 50 MYR.

What Are the Limits and Fees on Withdrawals?

1win Casino Mobile Website vs. App — Which is Better?

You can bet on your favorite go-to sports and casino games on the go, whenever and wherever you might be, directly from your mobile device. Simply go to the mobile website or download the official app for Android and iOS to access the platform.

Why Use the Casino App?

The 1win app is a standalone application that’s native to Android and iOS devices. It features an intuitive and mobile-friendly interface that adapts effortlessly to a wide range of devices with varying screen sizes.

Unlike the mobile version of the gaming website, the 1win casino app is optimized to give players superior performance, delivering an immersive, engaging, and memorable betting experience. It has quick loading times, is highly responsive, has rich animations and vivid graphics, and only needs a minimal amount of memory to operate.

Users can also leverage the app-exclusive bonus offers and promotions that are available only to mobile bettors.

Why Use the Mobile Website?

If you would much rather not download the APK file, you can still 1win play online and bet on sports via the mobile version of the main site directly on your smartphone browser. The mobile website has no system or device compatibility requirements. You just need a functional browser like Chrome or Safari, and you’re good to go.

It is worth noting that while you’ll still be able to access all the same bonus offers and features available on the desktop site, the downside is that you can’t claim the ones exclusive to app users. Either way, the choice of whether to use the mobile site or casino app is a matter of preference.

How to Get the 1win App Download

To get the 1win app download on your mobile device, here’s a rundown of what you need to do.

How to Install the 1win App for iOS

To download the 1win Bet app shortcut on your Apple device’s home screen, here’s what you need to do:

1. Visit the official 1win mobile website via your Safari browser and select the iOS icon.
2. Tap “Share” and Tap “On the Home Screen.”
3. Tap “Ready” to install the shortcut.

You can then press on the 1win icon on your device’s home screen anytime you need to launch the casino app and start betting on games or sports.

How to Install the 1win App for Android

To get the 1win latest version of the casino app on your Android device:

1. First, enable the required permissions on your browser by going to Settings, Apps, and selecting Chrome (or any other browser you might be using). Then, select “Install unknown apps” and adjust the setting to “Allow permission.”
2. Next, go to the official 1win mobile website, select the Android icon, and press “Download anyway” on the prompt to get the APK file.
3. Finally, open “Files” on your device to access your phone storage, find the newly downloaded installation file, tap it, and then tap “Install” on the prompt.

You can then select the 1win icon to launch the mobile app on your device and start betting on casino games and sports.

How to Reach 1win Customer Support in Malaysia

There are several ways players can contact support to get help for account-related issues they may potentially encounter. Here’s a rundown of the channels you can use if you’re based in Malaysia.

Email Support

You can send an email to [email protected] with a detailed description of your issue. It may take anywhere from 12 to 24 hours (typically less) to get a response. Ensure that you indicate your wallet number in the email Subject field for ease of reference.

Live Chat With an Agent

The live chat feature on the casino app and 1win original website is, no doubt, the fastest and most convenient way to reach tech support. All you need to do is sign in to your 1win Malaysia player account and click the chat icon at the bottom right part of the interface to talk to a support representative 24/7.

Call the Phone Hotline

If you would much rather speak directly to a customer support agent, you can dial the 1win customer care number at +8(800)301-77-89. The agents are available 24/7 to address your query in the shortest time possible so you can get back to sporting and gaming action.

How Long Does It Take to Get a Response?

In general, live chat and phone support offer the fastest response times compared to email. Any issue related to your account will usually be resolved in real-time once you contact support. However, complex issues that require more attention may take up to 12 hours to fix.

Is 1win Malaysia Safe?

The answer is a resounding—yes. It is trustworthy and 100% legit. Here’s what you need to know:

Gambling License Information

1win N.V., the 1win owner, holds a Curaçao eGaming license. The regulator’s role is to oversee the operations of the online casino to ensure that its activities comply with the gambling laws of the jurisdictions where it is based, which, in this case, is Malaysia. 1win having this license is the stamp of approval that lets you know you’re betting in a safe, transparent, and fair gaming environment.

Security for Players

With regard to security, the 1win platform has integrated cutting-edge, end-to-end SSL encryption. This world-class technology ensures that your data, such as your payment details, is safe against hackers and other unauthorized third parties.

Ready to bet on your favorite go-to games and sports events? Join 1win today to play for big wins.